Privacy policy
In accordance with the EU General Data Protection Regulation (GDPR), this privacy policy outlines how AMAL STUDIO, the provider, collects and utilizes your personal data.
We acquire your personal data when you visit or make purchases on our online store at www.amalstudio.com. We may also collect this information through other platforms, such as social networks or cookies.
Please note that this privacy policy is not applicable to websites operated by other companies or organizations to which we may provide links. We are not responsible for any personal data you may provide to third parties through our website.
If you have any further inquiries or require additional information regarding our privacy policy, please reach out to us via email at support@amalstudio.com or by mail using the contact details below:
AMAL STUDIO d.o.o.
Štihova ulica 13,
1000 Ljubljana,
Slovenia,
EU
COLLECTION AND PROCESSING OF PERSONAL DATA
We gather personal data for the purpose of providing our services, fulfilling contractual or legal obligations, safeguarding our interests and those of individuals, sharing promotions and marketing activities, and maintaining and enhancing the quality of our services. To deliver these services, we collect and utilize specific personal data, including email addresses, delivery addresses, home addresses, and contact phone numbers.
Your data is processed based on the following GDPR criteria:
· Explicit consent for data processing
· Necessity for contract implementation or fulfilment upon individual request
· Legitimate interests
· Compliance with legal obligations
We use your personal information to provide our services, which include: offering products for sale, processing payments, shipping, and fulfilling your order. When you place an order through the website, we will retain your personal information for our records unless and until you ask us to delete that information.
We continually strive to improve our website based on your feedback. Your email address is vital for order processing, enabling us to send order confirmations, updates, and other purchase-related information.
WE COLLECT YOUR DATA WHEN YOU REGISTER OR MAKE A PURCHASE
Your interaction with the amalstudio.com website is subject to data processing based on our legitimate interests. This data is utilized for the management of your user account.
To complete a purchase, you are required to undergo the registration procedure on www.amalstudio.com. During this registration process, you provide your consent, permitting us to process all information furnished during registration, as well as data about the specifics of your purchase, all of which is essential for the purpose of order fulfilment.
Data linked to your user account may encompass personal information such as your first and last name, email address, home address, and shipping address.
Furthermore, specific details related to your orders include, but are not restricted to, information regarding the items ordered, the chosen payment method, which may entail bank account particulars, as well as any supplementary information submitted in conjunction with your consent for data processing.
TRANSACTION INFORMATION
Bank or credit card details stored are never shared with third parties; they are exclusively used for processing your order and delivery. Information about the customer might also be obtained for identity verification or to validate the information. Therefore, when you make a purchase from us, we may receive additional information from banks, our payment system management partner, or the courier service.
SUBSCRIPTION TO E-NEWS
Subject to your explicit consent, your data will be used to provide you with information about new products, updates to existing products and special offers. We collect personal data only to the extent and for the purposes required to fulfil our legal or contractual obligations or legitimate interests.
DATA PROCESSING BASED ON CONSENT
For the purpose of indirect marketing, such as sending e-news, your explicit consent is required. To receive free e-newsletters containing news, promotions, or other offers, you must provide your express consent for us to retain and use your email address for these purposes.
DATA PROCESSING BASED ON CONTRACT - LEGITIMATE INTEREST
In cases where personal data processing is necessary to satisfy a legitimate interest, we may process an individual's data to detect and prevent fraud and the misuse of our services.
MINIMUM AGE
Safeguarding the safety and privacy of minors is a paramount concern for us. We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and are aware that your child has provided us with personal information, kindly inform us. Should we discover that we have gathered personal information from individuals under 18 years of age without confirming parental consent, we will promptly remove the information from our records.
ANALYSIS TOOLS
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", which are text files stored on your computer, which make it possible to analyse the use of the website. The information generated by cookies about the use of this website (including the IP ADDRESS) is in the context of the use of the Google Analytics service, which has been transferred to a Google server in the USA and stored there.
By using this website, you agree to the processing of your data by Google in the manner described and for the purpose mentioned above.
COOKIES
Like most websites and stores, AMAL STUDIO collects information about website visitors. In some instances, we may automatically gather technical data. This data, typically provided by web browsers and servers, includes information such as browser type, language settings, date and time of website visits, and more. This information does not enable personal identification. The primary purpose of collecting this data is to understand how our visitors interact with the website.
In certain sections of our website, we reserve the right to utilise cookies to enhance the user-friendliness, efficiency, and security of our service. When you access our website, your computer may automatically store specific data in the form of a 'cookie' or similar files. Cookies enhance your browsing experience by allowing the website to remember your actions and settings, eliminating the need to re-enter certain information on each visit. Additionally, cookies provide insights into how users interact with the website, such as distinguishing between first-time and returning visitors.
The duration a cookie remains on your computer or mobile device depends on whether it's a "persistent" or "session" cookie. Session cookies persist until you conclude your browsing session, while persistent cookies last until they expire or are manually deleted.
It's essential to note that cookies neither harm your computer nor contain viruses. The majority of cookies we employ are referred to as "session cookies." They are automatically removed from your hard drive after the browsing session. Other cookies remain on your device, permitting us to recognise your computer during subsequent visits, saving you from the need to re-enter information, for example, on order forms.
You can manage and control cookies in various ways. However, it's important to be aware that removing or blocking cookies may adversely affect your user experience, potentially restricting access to certain parts of our website.
Most browsers automatically accept cookies, but you can modify your cookie preferences through browser settings found at the bottom of the web page. For additional information regarding altering browser settings, blocking, managing, or filtering cookies, consult your browser's help file or refer to websites such as www.allaboutcookies.org.
It's worth noting that blocking cookies may not completely prevent information sharing with third parties, including our advertising partners. To exercise your rights or opt out of specific data uses by these parties, please follow the instructions in the "Behavioral Advertising" section mentioned above.
As indicated in the brief notice provided in the banner, you can consent to the use of cookies by clicking the "OK" button. Disabling cookies will affect your ability to maintain personal settings, login status, and online shopping information, as the website may not function correctly. By continuing to navigate our website without altering your cookie settings, you confirm and agree to the use of cookies on the website.
SOCIAL NETWORK COOKIES
These cookies are essential for your social media account to interact with our website. In order to make our online offerings on the website more engaging for you, we utilize social media platforms for advertising. To facilitate this, cookies from our advertising partners, often referred to as third-party cookies, are stored when you visit our website. These platforms may set cookies through our website that can enhance your profile on their platform or contribute to the data they maintain for various purposes outlined in their respective privacy policies.
For additional details regarding the cookie and privacy policies of social media platforms, kindly refer to their individual privacy and cookie policies: Facebook and Instagram.
TRANSMISSION OF PERSONAL DATA TO THIRD PARTIES
If an individual's data is shared with external data processors, AMAL STUDIO has established data processing agreements with these companies. External data processors are only granted access to data necessary to fulfil specific purposes.
INFORMATION SHARED WITH THIRD-PARTY WEBSITES
Our website contains hyperlinks to third-party websites, each of which maintains distinct and independent privacy policies. Clicking on a link from another provider will redirect you to their website, over which we have no authority or control. Consequently, we hold no responsibility for the content and activities of these linked websites. We advise you to review the privacy policies of every website you visit.
Facebook & Instagram: We employ plugins provided by the social networks Facebook and Instagram, managed by Facebook and Instagram. These plugins are identifiable by the Facebook and Instagram logos.
STORAGE OF PERSONAL DATA
Our company retains data for the duration necessary to fulfil the original purpose for which it was collected. Invoices are preserved for a period of ten years following their expiration date, while all other data obtained through consent are retained until the consent is revoked. After this timeframe elapses, the data is promptly deleted.
RIGHTS OF THE INDIVIDUAL REGARDING PERSONAL DATA PROCESSING
In specific cases, you hold the right to limit personal data processing, in addition to the right to erasure.
Your primary rights under data protection law include:
· Right of access
· Right of inspection
· Right to erasure
· Right to rectification
· Right to data download
· Right to object and appeal
· Right to restriction of processing
You have the right to be informed about the following:
· The information we collect about you
· The purposes for which this data is collected
· The duration for which we intend to keep it
· The source of your data
· The entities with whom it may be shared
· Your other rights regarding the processing of your personal data
Requests to exercise any of the aforementioned rights can be submitted via email to support@amalstudio.com or sent by postal mail to the company's address.
We will promptly review your request and make a decision within 30 days following its receipt. In the event of any reasonable doubt concerning the identity of the requester, we may request additional information. Should it be deemed that the individual's requests are unfounded, the company reserves the right to levy administrative costs or reject the requests.
SECURITY
The protection of your data holds great importance to us. While we implement appropriate measures to safeguard your personal information, it is essential to acknowledge that no method of transmission over the Internet or electronic storage is completely infallible.
We cannot guarantee that the personal information you provide to us will be entirely secure, nor can we assure the absence of data breaches. To maximise the protection of your data outside our control, it is recommended to safeguard your device (e.g., through up-to-date antivirus systems). Additionally, your Internet Service Provider (ISP) should institute suitable measures for securing network data transmission, such as firewalls and spam filtering.
Your personal information is stored within secured networks and is accessible solely by a restricted number of individuals who possess specific access rights to these systems.
CHANGES
This Privacy Policy may be periodically updated, for instance, to reflect modifications in our practices or for other operational, legal, or regulatory considerations.
VALIDITY OF THE PRIVACY POLICY
The regulations, as published on the AMAL STUDIO website, come into effect as of October 1, 2023.
MESSAGE
The provider will only engage with the user through remote communication unless the user explicitly objects. You may communicate with us in Slovenian or English.